Privacy Policy
- Home
- Privacy Policy
At VanPartners Trust Services Ltd (“We”, “Our” or “Us”), we are committed to safeguarding the privacy and security of Our clients’ personal information. This Privacy Policy describes how we collect, use, disclose, and protect Our clients’ personal information (the “Information”) in accordance with applicable data protection laws in the Republic of Rwanda.
Collection of Personal Information:
We collect personal data such as names, addresses, identification documents, financial information, and other relevant information needed to provide Our services. This information is gathered either through Our website, email, telephone, or in-person meetings. We collect only the Information necessary to provide Our services and to comply with legal and regulatory requirements.
Use of Personal Information:
We collect the Information from Our clients for the following purposes:
- To provide Trust Company Service Provider services to Our clients;
- To comply with legal and regulatory requirements;
- To maintain accurate records and to guarantee effective communication with Our clients;
- To enhance Our services and customer experience;
- To detect and prevent fraudulent activities.
Disclosure of Personal Information:
We may disclose the Information to the following parties:
- Regulatory and supervisory authorities, including the Rwanda Development Board;
- Service providers, such as banks and financial institutions, lawyers, accountants, and auditors, who assist Us in providing Our services;
- Other third parties as required by law or court order, or as required to safeguard Our legal rights and interests.
We do not sell or trade the Information to third parties.
Protection of Personal Information:
We take precautionary measures required by applicable laws to safeguard the Information from unauthorized access, use, disclosure, or destruction. Physical, technical, and administrative safeguards are in place to secure the Information in Our possession.
Retention of Personal Information:
We retain the Information for as long as necessary to provide Our services and to comply with applicable laws and regulations.
Access to and Correction of Personal Information:
Clients have the right to access, rectify, and amend the Information We hold about them. To exercise these rights, please contact Us via the contact details listed below.
Changes to the Privacy Policy:
This Privacy Policy may be updated from time to time to reflect changes in Our information practices. Any material modifications to this Privacy Policy will be communicated to clients.
Contact Us:
If you have any queries or concerns about Our Privacy Policy or Our data protection practices, please contact Us at bd@vanpartnerstrust.com